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Promotion Ideas for Customer Service Week

September 19, 2012
By Maggie   
In 1992, the U.S. Congress proclaimed the first week of October as "Customer Service Week."  Political proclamations aside, a johnny-on-the-spot...
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Selecting the Right Espresso Grinder for Your Business

April 25, 2012
By Maggie Moulatsiotis   
[Cinemagraph Credit: heavytable.com.Peace Coffee Snapshot. December 27, 2011] Espresso grinders are getting the shaft. Sure, fresh beans, water temperature...
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Blast Chiller and Shock Freezer Basics

March 13, 2012
By Maggie Moulatsiotis   
Keeping food out of the "danger zone" is important to the reputation of your foodservice business and for your customer's health. Commercial...
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Maintaining Your Wood Pizza Peel

February 15, 2012
By Maggie Moulatsiotis   
Pizza peels are essential items for a successful pizza business and they are available in wood, metal and pressed paper styles. Coveted as the most authentic,...
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Menu Design for Effective Restaurant Marketing

January 31, 2012
By Maggie Moulatsiotis   
Consider your menu as a vital marketing tool. It’s the calling card for customers to come in, order and come back for more. The menu’s presentation...
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Quick Cross-Contamination Review

November 23, 2011
By Maggie Moulatsiotis   
The transfer of harmful microorganisms from one surface or substance to another is harmful to customers and your business. Cross-contamination can be...
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Understanding Convection Ovens

October 26, 2011
By Maggie Moulatsiotis   
Ah the convection oven, the crafty little devil equipped with magical mystical ways of cooking faster and with consistently desired results; crisp and...
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Marketing Your Restaurant to Hotels in the Off-Season

October 25, 2011
By Maggie Moulatsiotis   
When regular tourist traffic is at a particularly low point, hotel rooms and airfare typically drop to more affordable rates. It is during these times...
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Cost-Effective Front of House Staffing

September 26, 2011
By Maggie Moulatsiotis   
When hiring and training new staff for your restaurant, it is important to know your service expectations prior to creating a schedule. The size of the...
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September is National Food Safety Month

September 16, 2011
By Maggie Moulatsiotis   
In 1994, the National Restaurant Association dubbed September the National Food Safety Education Month. Maintaining a healthy food service operation requires...
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