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A Quiet Drink in a Quiet Bar

October 12, 2011
Fulfilling my obligations as raconteur is difficult business. Although I make it look effortless it requires and extraordinary amount of work. Taking...
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The Secret of Seamless Service

May 3, 2011
My Dad wore a blue blazer every day. No Joke. Khaki pants, oxford shirt, blue blazer. Every. Single. Day. One trip to Brooks Brothers each year and he...
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Hold the Log, Keep the Service

April 26, 2011
I was pretty sure it was the Cure. As in band, not remedy. It was playing a little louder than you would expect in a hotel lobby and it made it hard to...
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My Way - We're willing to pay more for better service.

March 31, 2011
To hear my Dad tell it he was on a date. It was the mid 40’s. It was Manhattan. It was dark. I imagine him in a trench coat and fedora, a Lucky...
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There’s a reason it’s called cutting

March 21, 2011
I first saw it at one of my favorite pizza joints. Walked in, Wednesday night, kids in tow, place was packed. I’d been going there for years, always...
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Forget What You Heard – It’s What You’re Hearing

March 14, 2011
I was in a long deserted hallway reminiscent of the Overlook and just as scary. I was looking for the bathroom. It wasn’t yet an emergency but an...
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