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Groupon a bad deal for restaurants and everyone else, including Groupon

March 6, 2013
What happens when you sell a product or service that “kills” your customers? Just ask recently fired Groupon CEO Andrew Mason. I don’t...
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5 St. Patrick's Day Ideas For Your Restaurant

March 4, 2013
Last year, according to a survey done by BIGinsight, 54.4 percent of Americans said they would be celebrating St. Patrick’s Day and 3 out of...
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Food Purchasing: The Right Quality

March 1, 2013
The danger of buying the wrong quality food products are customer dissatisfaction, higher food costs and lost revenue. To the average person, "food...
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CHD Expert Reviews the Canadian Restaurant Industry Landscape And Identifies Why Toronto Is Unique

February 26, 2013
CHD Expert shares new information about the Toronto restaurant industry landscape and how it’s abundance of independent restaurants compare to the...
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Nail You Next Foodservice Interview

February 26, 2013
To get you prepared for your dream job interview as wine buyer, sommelier intern, or foodservice.com editor, lets review the answers given over the years...
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The Minimum Wage Debate

February 24, 2013
In 1974, I was busing tables in a steak house when the manager called me in to her office and said I was getting a promotion to dishwasher. It was a proud...
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5 Marketing Mistakes Restaurant Owners Make

February 21, 2013
With the constant uprising of new competition, restaurant owners need to make sure they are doing the right things when it comes to marketing their...
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Restaurants, are you tapping into the home based business sector?

February 20, 2013
This past winter I did a consult with a 40 seat restaurant in a rural New England community who was looking for some additional marketing ideas. They...
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How should a waiter handle customer complaints?

February 19, 2013
How should a waiter handle customer complaints? One of our twitter followers asked “How should a waiter handle customer complaints?”...
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What Your Restaurant Customers Need in 2013

February 17, 2013
With 2013 in full swing, restaurants are rapidly changing to adapt to the wants and needs of their customers. There’s a famous quote: “You...
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